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Frequently asked questions
Everything you need to know
Is there a min or max number of minutes/kilometers that I can drive?
No, there is not. You can drive as long as you want, because you are paying per minute.
Of course, pay attention to the battery percentage. Make sure you do not drive up to a 0% battery, but pick up another moped nearby on which you can continue your journey. GO Sharing takes care of charging the batteries in the service area.
Where can I drive?
Wherever you are allowed to go with a normal moped! You can drive both inside and outside of our service area. However, be aware of our service areas:
– The green service area: You can drive within this area
– The red service area: You can drive here but you can’t end your ride in this area
– Outside the service area: You cannot end your ride here, but you can park temporarily.
Can I use my e-moped outside the green service area?
Yes, you can use your e-moped anywhere that local laws allow. Please note that you cannot end your trip outside of the service area. However, temporary parking is available outside of the service area as well. For parking, you pay € 0.10 per minute.
How far can I go with a full battery?
Fully charged, the e-moped can reach more than 70 kilometres. However, the battery percentage declines faster in certain weather conditions or when there are two people on the e-moped. Is the battery almost empty? You can always switch to another scooter nearby to reach your destination. We charge our e-mopeds all the time so you can complete your trip!
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